Standard Shipping Policy

Shipping Policy

Orders are normally shipped 24-72 hours after the order is placed. For the most part we will generally ship your items in less than 24 hours, especially if placed Sunday – Thursday. We do not ship on Saturdays or Sundays, so an order placed on Friday will not go out until Monday at the earliest.

When your on-line orders are under 50lbs. you will be quoted an shipping options via Purolator or Canada Post based on your postal code. The actual carrier we use for your order may be different depending on but not limited to;

• Your actual shipping address.
• The shipments weight and size.
• The shipments contents.

Heavy and oversized items: to some areas shipping costs are estimated* only and are shipped by truck to our carriers nearest freight dock to your location this is called LTL Dock to Dock shipping. Additional charges** including but not limited to: Interline Charges, Local Delivery Charges, Power Tailgate Fees will be your responsibility if you want your order delivered to your location.

* If the actual shipping cost is more you will be contacted before your credit card is charged.
** If you would like a quote on having the item(s) delivered to your door please add a note to your order and we will contact you to discuss the options.

On orders requiring special handling, shipping methods or shipping to remote areas you will be contacted by our Customer Service Department to discuss the shipping method and cost.

Basic insurance provided by the common carrier who delivers your item is included in the quoted shipping cost, If additional insurance is required it will be at the customers expense.

All shipping charges for back ordered items will be the responsibility of the customer unless they qualify for Free Shipping

Orders being shipped to a Post Office Box Number are usually shipped via Canada Post.

Certain items may be marked This product ships free....., this free shipping is to non remote locations, free shipping does not apply to customers located in Nunavut, NWT or Yukon, some island locations as well as any other destination requiring ocean or air freight service in any province or territory or to locations deemed to be a remote location by Canada Post or the other common carriers that we use.

Free shipping is always via ground and is based on our choice of common carrier.

Clearance items do not qualify for free shipping .

On orders where items that do not qualify for free shipping are ordered along with items that do qualify you will pay only the portion of the shipping for the unqualified items.